Terms & Conditions
1. Introduction
These Terms and Conditions (“Terms”) govern your use of the DETGAAO LLC (“DETGAAO,” “we,” “us,” or “our”) website (detgaao.com) and any services we provide, including marketing consulting, fractional executive services, freelance project work, project management, and software products.
By accessing our website or engaging our services, you agree to these Terms. If you do not agree, please do not use our website or services.
2. Services
2.1 Consulting and Freelance Services
DETGAAO provides marketing consulting, fractional executive services, freelance project work, and related professional services. The specific scope, deliverables, timeline, and compensation for any engagement will be defined in a separate Statement of Work (SOW), proposal, or written agreement between DETGAAO and the client.
These Terms apply to all engagements unless a separate written agreement explicitly states otherwise. In the event of a conflict between these Terms and a signed SOW or engagement agreement, the signed agreement will govern.
2.2 Project Services
DETGAAO may manage or coordinate projects involving third-party contractors, vendors, or technology providers on behalf of a client. In such cases, DETGAAO acts as a project coordinator and is not liable for the performance, quality, or timeliness of work performed by third parties unless explicitly agreed in writing.
2.3 Software Products
DETGAAO may develop and offer software products or services, whether under the DETGAAO name or a sub-brand. Each software product may have its own specific terms of service. In the event of a conflict between these Terms and product-specific terms, the product-specific terms will govern for that product.
3. Client Responsibilities
When engaging DETGAAO for services, you agree to:
- Provide accurate, complete, and timely information, materials, and access necessary for us to deliver the agreed services
- Designate a primary point of contact with decision-making authority for the engagement
- Review and provide feedback on deliverables within the timeframes agreed upon
- Ensure that any materials you provide to us (logos, copy, images, data) do not infringe on third-party intellectual property rights
- Pay all fees as outlined in the applicable SOW or agreement
Delays caused by late or incomplete client input may result in adjusted timelines and, where applicable, additional fees as outlined in the engagement agreement.
4. Fees and Payment
4.1 Consulting and Freelance Engagements
Fees, payment schedules, and payment methods will be defined in each engagement’s SOW or proposal. Unless otherwise agreed in writing:
- Invoices are due within 14 days of receipt
- Late payments may incur a fee of 1.5% per month on the outstanding balance
- Work may be paused on accounts more than 30 days past due
- All fees are quoted in US Dollars unless otherwise specified
4.2 Software Products
Pricing, billing cycles, and payment terms for software products will be specified in each product’s terms of service.
4.3 Expenses
Pre-approved out-of-pocket expenses (such as stock photography, paid tools, advertising spend, or travel) incurred on behalf of a client will be billed at cost plus any markup agreed upon in the SOW. No expenses will be incurred without prior written approval from the client.
5. Intellectual Property
5.1 Client Materials
You retain ownership of all materials you provide to us (logos, brand assets, copy, data, images). By providing these materials, you grant us a limited, non-exclusive license to use them solely for the purpose of delivering the agreed services.
5.2 DETGAAO Deliverables
Unless otherwise agreed in a signed SOW or engagement agreement:
- Upon full payment, the client receives ownership of all custom deliverables created specifically for that engagement (designs, copy, strategies, reports, custom code developed exclusively for the client)
- DETGAAO retains ownership of all pre-existing tools, templates, methodologies, frameworks, and general knowledge used in or developed during an engagement that are not specific to the client
- DETGAAO retains the right to use general concepts, techniques, and learnings from engagements in future work, provided no confidential client information is disclosed
5.3 Software Products
Intellectual property rights for software products developed and offered by DETGAAO (whether under the DETGAAO name or a sub-brand) are owned by DETGAAO LLC. Users of software products receive a license to use the product as specified in the product’s terms of service, not ownership of the underlying software or technology.
5.4 Portfolio and Case Studies
DETGAAO may reference the client relationship and general nature of work performed in marketing materials, portfolios, and case studies, unless the client requests otherwise in writing. We will not disclose confidential business details, strategies, or proprietary data without explicit written permission.
6. Confidentiality
6.1 Mutual Confidentiality
Both parties agree to keep confidential any non-public information shared during the course of an engagement, including business strategies, financial data, customer information, proprietary processes, and trade secrets.
6.2 Exceptions
Confidentiality obligations do not apply to information that:
- Is or becomes publicly available through no fault of the receiving party
- Was already known to the receiving party before disclosure
- Is independently developed without reference to the confidential information
- Is required to be disclosed by law, regulation, or legal process (with reasonable notice to the disclosing party where permitted)
6.3 Duration
Confidentiality obligations survive the termination of any engagement for a period of 24 months, unless a longer period is specified in a signed agreement.
7. Limitation of Liability
7.1 Services Provided “As Is”
While we strive to deliver high-quality work, all services and deliverables are provided on an “as is” basis. DETGAAO does not guarantee specific business outcomes, revenue increases, or performance metrics unless explicitly committed to in a signed engagement agreement.
7.2 Maximum Liability
To the maximum extent permitted by law, DETGAAO’s total liability for any claim arising from or related to our services is limited to the total fees paid by the client to DETGAAO for the specific engagement giving rise to the claim during the 6 months preceding the claim.
7.3 Exclusions
DETGAAO is not liable for any indirect, incidental, consequential, special, or punitive damages, including lost profits, lost revenue, lost data, or business interruption, regardless of the cause of action or the theory of liability, even if DETGAAO has been advised of the possibility of such damages.
7.4 Third-Party Services and Platforms
DETGAAO is not liable for the actions, outages, policy changes, or performance of third-party platforms, tools, or services (such as Meta, Google, Stripe, or any advertising or hosting platform) that may affect the delivery or performance of our work.
8. Termination
8.1 By Either Party
Either party may terminate an engagement by providing 14 days written notice, unless a different notice period is specified in the applicable SOW or engagement agreement.
8.2 For Cause
Either party may terminate immediately if the other party materially breaches these Terms or the applicable engagement agreement and fails to cure the breach within 7 days of written notice.
8.3 Effect of Termination
Upon termination:
- The client is responsible for payment of all fees for work completed up to the termination date, plus any pre-approved expenses incurred
- DETGAAO will deliver all completed and in-progress deliverables to the client within 14 days of termination
- Confidentiality obligations survive termination (see Section 6.3)
- Any licenses granted to the client for completed deliverables survive termination, provided all fees have been paid
9. Indemnification
You agree to indemnify and hold harmless DETGAAO LLC, its members, employees, and contractors from any claims, damages, losses, or expenses (including reasonable attorney fees) arising from:
- Your breach of these Terms or any engagement agreement
- Materials you provided that infringe on third-party intellectual property rights
- Your use of deliverables in a manner not authorized by the engagement agreement
- Any misrepresentation of facts or information you provided to us
10. Dispute Resolution
10.1 Governing Law
These Terms are governed by the laws of the State of Nevada, without regard to conflict of law principles.
10.2 Informal Resolution
Before initiating any formal proceedings, both parties agree to attempt to resolve disputes informally through good-faith negotiation for a period of 30 days.
10.3 Jurisdiction
If informal resolution fails, any legal proceedings will be brought in the state or federal courts located in Clark County, Nevada, and both parties consent to the jurisdiction of those courts.
11. Website Use
11.1 Acceptable Use
You agree to use our website only for lawful purposes. You may not use our website to transmit harmful content, attempt to gain unauthorized access to our systems, or interfere with the operation of the website.
11.2 Content Accuracy
We make reasonable efforts to ensure the information on our website is accurate and current. However, we do not warrant that all content is complete, accurate, or up to date. Website content does not constitute professional advice.
11.3 Availability
We do not guarantee uninterrupted access to our website. We may modify, suspend, or discontinue the website at any time without notice.
12. Modifications to These Terms
We may update these Terms from time to time. Changes will be posted on this page with an updated “Last Updated” date. For clients with active engagements, we will provide reasonable notice of material changes. Your continued use of our website or services after changes are posted constitutes acceptance of the updated Terms.
13. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
14. Entire Agreement
These Terms, together with any signed SOW, proposal, or engagement agreement, constitute the entire agreement between you and DETGAAO with respect to the subject matter herein. These Terms supersede any prior oral or written agreements or understandings.
15. Contact
If you have questions about these Terms, contact us at:
DETGAAO LLC
7880 W. Maule Ave, STE 1018
Las Vegas, NV 89113
Email: info@detgaao.com